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Privacy and data protection policy


In accordance with the provisions of current regulations for the Protection of Personal Data and, in particular, in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, we inform you that through this site website personal data is not collected from users without their knowledge, nor is it transferred to third parties.

The Responsible: Cycling Ventures SL
NIF: B40584369
La Marina de València, Customs Pier, Lanzadera Building – 46024 – Valencia
Email: [email protected]

SUBSCRIPTION TO THE NEWSLETTER OR COMMUNICATION
When you subscribe to the newsletter or accept the Privacy Policy, we use your data to send you our newsletter, information of interest related to our products and services, as well as what is necessary to respond to your request by email. The data will be kept as long as you do not request the cessation of the activity and will not be transferred to third parties except in cases where there is a legal obligation. You have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.

REGISTER ON THE WEB
When you request information about a trip, make a reservation or make an inquiry, you must register on the web. When registering on the web, your personal data will be used to meet your requests for information, manage your reservations or pre-reservations and resolve your doubts about the possible contracting of a trip. The data will be kept as long as you do not request the cessation of the activity and will not be transferred to third parties except in cases where there is a legal obligation. You have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary. Likewise, at the time of contracting the trip, you may authorize us, if you wish, to send you electronic communications with content about products and services related to those requested that may be of interest to you.

BOOKING A TRIP
When you contract a trip with Kolotrip, you must provide personal data in order to provide the requested service and carry out billing. The data will be kept as long as the commercial relationship or what is necessary for the contracting of the specified services is maintained. You have the right to obtain confirmation on whether CYCLING VENTURES SL is treating your personal data, rectify inaccurate data or request its deletion when the data and year are necessary. Likewise, at the time of contracting the trip, you may authorize us, if you wish, to send you electronic communications with content about products and services related to those requested that may be of interest to you.

SECURITY MEASURES
In accordance with the provisions of the regulations in force on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR regulations for the treatment of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR , for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.
The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated the appropriate information so that they can exercise them.

The occasions in which Kolotrip shares your data with third parties are as follows:
• The Tourist Service Provider: To complete your reservation, we need to share with the service providers (eg accommodation, local agency, activity organizer) your contact details, the names of the people traveling and the preferences indicated at the time of booking.
• External service providers: We may use service providers (such as data processors) to process your personal information, only on behalf of Kolotrip. This data processing is carried out in order to facilitate the payment of reservations, send advertising material or to facilitate analysis services. Data processors have to abide by confidentiality clauses, and cannot use your personal information for their own purposes or for any other purpose.
• Competent authorities: We may share your personal information with law enforcement agencies and other government authorities if required by law, or if strictly necessary to prevent, detect or prosecute fraud and criminal acts.

Any interested party has the right to obtain confirmation about the existence, or not, of a processing of their personal data. Likewise, the General Data Protection Regulation stipulates as rights of the interested party:

• Access your data
• Request the rectification or deletion of your data
• Request the limitation of the processing of your data
• To the portability of your data
• Oppose the processing of your data

Your requests will be answered as soon as possible. You have the right to withdraw the consent of commercial communications at any time.

The contact information to exercise the recognized rights, the interested party may contact through the following email address: [email protected]

Cookies policy
A cookie is a small text file that is stored in your browser when you visit almost any web page. Its usefulness is that the web is able to remember your visit when you return to browse that page. Cookies usually store technical information, personal preferences, content personalization, usage statistics, links to social networks, access to user accounts, etc. The purpose of the cookie is to adapt the content of the web to your profile and needs, without cookies the services offered by any page would be significantly reduced.

Cookies used on this website
Following the guidelines of the Spanish Data Protection Agency, we proceed to detail the use of cookies made by this website in order to inform you as accurately as possible.

This website uses the following own cookies:

Session cookies, to ensure that users who write comments on the blog are human and not automated applications. In this way spam is fought.
This website uses the following third-party cookies:

Google Analytics: Stores cookies to be able to compile statistics on the traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google. Therefore, the exercise of any right in this regard must be done by communicating directly with Google.
Social networks: Each social network uses its own cookies so that you can click on buttons such as Like or Share.
Deactivation or elimination of cookies
At any time you can exercise your right to deactivate or eliminate cookies from this website. These actions are performed differently depending on the browser you are using.

Additional notes
Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies that the third parties mentioned in this cookie policy may have.
Web browsers are the tools in charge of storing cookies and from this place you must exercise your right to eliminate or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.
In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.
In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share them with third parties, except in cases where it is necessary for the operation of the system or when the law requires them to such an effect. According to Google, it does not save your IP address. Google Inc. is a company adhered to the Safe Harbor Agreement that guarantees that all transferred data will be treated with a level of protection in accordance with European regulations. You can consult detailed information in this regard at this link. If you want information about the use that Google gives to cookies, we attach this other link.
For any questions or queries about this cookie policy, do not hesitate to contact us through the contact section.